Trident FAQ

JCA Solutions offers answers to frequently asked questions about the Trident software product. Click on a subject below to view questions and answers relating to your selection. Links throughout the answers will guide you to further information on our website or from other sources. Should you have any further questions, please consult our Support page.

How do I install / open / use the trident2.lic license file?

License file installation instructions:
1. Download and save the license file (trident2.lic)
2. Close Trident if the application is running
3. Go to Trident's install directory, typically C:\Program Files\JCA Software\Trident2\
4. Replace the existing (trial) license with your new (purchased) license in Trident's install directory
5. Re-start Trident

How can I check my past and current orders?

You may check your past and current orders by going to https://www.scormsoft.com/order/view. There you will be prompted to enter your order number and email address for the order that you would like to review.

Does Trident Support SCORM 1.2?

No, Trident IDE supports SCORM 2004 but does not support SCORM 1.2.

Can you please suggest some LMS that I can test the Trident output on?

We work a lot with Rustici Software and recommend their Test Track LMS as THE PLACE to test content on the web. TestTrack has complete support for SCORM 1.1, 1.2, and SCORM 2004 (2nd and 3rd Editions). AICC has some support as well.
It is easy and free. Register for an account on Test Track

How do I test my packages created with Trident?

You can use the ADL Test suites found at our SCORM 2004 Test Suite site. SCORM 2004 Test Suites
SCORM.2004.3ED.CTS.v1.0.2.ST.exe -- This is the ADL SCORM test suite that will validate your package.
SCORM[1].2004.3ED.SRTE.v1.0.2.zip -- this is the ADL Sample LMS that is put out by ADL to test content packages.
Test suites are created and maintained by ADLNet.gov.

Where can I download the Trident user manual?

http://scormsoft.com/download
Then click on "Trident 2.0 Help Documentation"

Does Trident create the manifest file?

Yes, Trident does create a template manifest file when you create a new Content Package. Trident also creates all the necessary XSD files as well.
If you would like to start with a different SCORM template to create your manifest you can use one of the examples here.

Can you import existing content?

Yes, Trident allows you to import existing SCORM 2004 content packages in zip format.

Does Trident automatically add the Run-Time Data?

No, Trident allows you to add the Run-Time Data through the Code Editors, but it does not add it automatically.

Does Trident allow developers to create a course interface?

Technically any JavaScript and HTML development can be done through the Code Editors so the answer would be yes. However, Trident is designed specifically for creating SCORM files.